The most efficient way to manage omni-channel loyalty

Merit, a global leader in engagement technology, and Foodics, the leading provider of Cloud- based POS & restaurant management systems, have entered into a strategic alliance. This alliance harbors the promise of transforming customer engagement and operational dynamics in the Food and Beverage (F&B) sector, delivering exceptional value to restaurants and retail establishments across the MENA region.

This integration marries Merit’s state-of-the-art SaaS cloud-based platform, GiftCardsby, with Foodics' robust management suite. This synergy empowers businesses to seamlessly kickstart their personalized gift card programs and customer loyalty schemes, forging a stronger bond between brands and customers while significantly enhancing revenue potential.

Merit & Foodics Partnership Highlights:

• Unified Experience: This integration mitigates manual processes, offering a user- friendly experience, minimizing manual processes, and elevating operational efficiency.
• Customer Insight and Engagement: Enhanced analytics and engagement programs allow for deeper customer understanding and personalized marketing strategies.
• Revenue Boost: Modern payment systems and robust analytics drive sales and foster customer retention.
• Operational Excellence:Holistic operational overview, from inventory to staff, ensures optimal business performance.
• Customization:Brands can design their gift cards to match their branding and design language by showcasing their logo, graphics, and messages for a personalized touch.
• Scalability:Solutions are tailored to accommodate both small-scale stores and expansive restaurant chains, adjusting to varying business needs.

Foodics brands can now effortlessly design, set up, sell and redeem their branded gift cards through three simplified steps on the GiftCardsBy platform. Moreover, the redemption of these issued cards is seamlessly integrated into Foodics' POS system, requiring no additional effort or technical integration from the brands apart from validating their credentials on the GiftCardsBy. Platform.This self-serviced mechanism by Foodics brands to activate their digital gift cards epitomizes ease and efficiency, devoid of any requisite for technical team involvement.

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